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Article: North America's Most Reliable and Customer-Friendly Utilities Recognized by PA Consulting Group at the 2009 ReliabilityOne and ServiceOne Awards.
- Article from:
- Energy Weekly News
- Article date:
- November 13, 2009
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Last night, PA Consulting Group announced the winners of its annual ReliabilityOne™ and ServiceOne Awards -- widely recognized as one of the electric utility industry's most prestigious honors -- at a reception in New York City, before an audience that included senior management at leading utilities and industry regulators. The ReliabilityOne™ awards are given annually to utilities that have excelled in delivering reliable electric service to their customers, while the ServiceOne awards are based on a set of criteria that covers nearly all the functional areas within customer service operations typical for a North American utility.
For the second ...