Article: Auto-Owners Again Ranks Highest in J.D. Power and Associates Auto Claims Study.

Auto-Owners attributes award to personal attention given to policyholders, and independent agent system.

LANSING, Mich., Nov. 6 /PRNewswire/ -- For the second straight year, Auto-Owners Insurance Company ranked highest in customer satisfaction with the auto insurance claims experience in a nationwide study conducted by J.D. Power and Associates in 2009. Auto-Owners scored 883 on a 1,000-point scale.

"Auto-Owners is extremely honored to again be recognized by our customers through the J.D. Power and Associates study for the highest rank in satisfying auto insurance customers with the claim process," said Ron Simon, chairman & CEO of Auto-Owners ...

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