|
|
Article: Giving service a jump-start; As repair revenue slumps, dealers find new ways to attract service customers.(NEWS)
- Article from:
- Automotive News
- Article date:
- November 2, 2009
- Author:
CopyrightCOPYRIGHT 2009 Crain Communications, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
|
Byline: Richard Truett
Dealers are finding it harder to keep their service departments full.
New-car dealers booked $81.84 billion in service and parts sales in 2008, a notch below 2003-05, when sales topped $85 billion, according to the National Automobile Dealers Association.
Savvy dealers are fighting back with creative ways to bring service and parts customers through the door. In this special section, Automotive News looks at some of their strategies reaching customers on the Internet, selling tires, adding franchised oil-change shops, and more.
The yearlong crash in new-car sales has contributed to slumping revenue on warranty ...
Related newspaper, magazine, and journal articles:
|
|
Article: Ford's factory store gets Bronx cheer from N.Y. foes. ...
Automotive News;
October 20, 1997 ;
700+ words
...Mention Manhattan Ford-Lincoln-Mercury-Jaguar Inc. to a New York City Ford dealer and he will probably scowl like one of the ... that adorn the dealership's facade. Manhattan Ford is Ford Motor Co.'s only factory store. The operation ...
|
|