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Article: India : Expect More to Come - Acquisition of "Captive" Client Centers by BPO Players.
- Article from:
- TendersInfo
- Article date:
- November 7, 2009
CopyrightCOPYRIGHT 2009 Al Bawaba (Middle East) Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Byline: Mamta03
Cognizant acquired UBS Indian Subsidiary for $75 million - the former supports UBS around the globe with Knowledge Process Outsourcing (KPO), Business Process Outsourcing (BPO) and IT Outsourcing (ITO) and employs 2,000 people in India.
As part of the deal, UBS signed a 5 year $442 million service agreement with Cognizant.
This "Captive Spin-Off" Approach is tried and true approach in outsourcing and a large number of similar transactions are currently in progress around the world.
Analysis
Spinning of a client owned share service center (a "Captive SSC") is a classic model for growing a BPO business. Most of ...