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Article: Frost & Sullivan Mobilizes Leading Customer Care Event.
- Article from:
- Business Wire
- Article date:
- November 10, 2009
CopyrightCOPYRIGHT 2009 Business Wire. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Future Best Practices Point to Mobile As Means to Improve Customer Care At Global Enterprises
ATLANTA -- "Welcome to Customer Contact 2009, West: A Frost & Sullivan Executive MindXchange" O this was the first message senior customer care executives from F1000 companies received at Frost & Sullivan's latest customer care event in Huntington Beach, CA. It was how they got it that struck a chord. As Gary Robbins, Partner & Vice President of Integrated Marketing Solutions at Frost & Sullivan states, "We've gone mobile." As a leading growth strategy and research-driven best practices provider, Frost & Sullivan has raised the bar again in how it manages corporate ...
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