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Article: China Eastern Airlines selects Alcatel-Lucent for e-business transformation.
- Article from:
- M2 Presswire
- Article date:
- November 10, 2009
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M2 PRESSWIRE-10 November 2009-Alcatel Lucent: China Eastern Airlines selects Alcatel-Lucent for e-business transformation(C)1994-2009 M2 COMMUNICATIONS
RDATE:10112009
Paris -- Alcatel-Lucent (Euronext Paris and NYSE: ALU) today announced that it has been selected by China Eastern Airlines (CE), one of the largest airlines in China, to transform its IP contact center platform. Alcatel-Lucent's e-business IP-based solution will allow CE to enhance customer satisfaction and communications by improving work efficiency and internal process management.The contract was secured through Alcatel-Lucent Shanghai Bell, Alcatel-Lucent's Chinese flagship company.
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