Article: Firms find that nonmonetary rewards count; Employers continue recognition programs during tough times.(NEWS)

Byline: KATHY AMES CARR

Marlene Herman needed to give her melancholy employees some gas to get through a tough time that has been fueled by the elimination of overtime pay, frozen wages and a sputtering economy.

So to compensate, the owner of two Aamco Transmission & Complete Car Care franchises began in spring issuing gas cards, gift cards or paid half-days off among the 10 employees who work in the Cleveland and Cleveland Heights locations.

She said the incentives were small ways in which she could give back.

"Many of our employees have been with us 10, 12 years, and they're not happy, Ms. Herman said. "The employers aren't happy ...

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