Article: Advising the blood donor who failed the hematocrit test; this blood center offers rejected donors constructive advice on how to try again - to both parties' benefit.

"Sorry, we can't accept you. Your blood count is too low." This is what more than 3 per cent of our potential blood donors are told. These rejected donors may leave believing that they have been permanently rejected and may never try to donate again.

Two years ago we decided that our responsibility does not end with the dismissal of these Good Samaritans. Now we offer them a complete blood count at our expense, then advise them what to do about their deficiency. The new policy is paying off, both for the rejected donor and for the blood assurance program of this 320-bed hospital. Rejected donors are improving their diets or seeking medical attention, and many ...

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