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Article: Empirical Software Announces Empirical Planner 3.0 - First and Only Formal Process for Driving IT and Business Alignment Through Service Level Management.
- Article from:
- Business Wire
- Article date:
- September 22, 1998
CopyrightCOPYRIGHT 1998 Business Wire. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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RICHMOND, Va.--(BUSINESS WIRE)--Sept. 22, 1998--
New Version Extends Service Level Management Framework - Adding
Coverage To Include Quality Of Service, Cost Management, And
Configuration Management
Empirical Software, the leader in end-to-end service level management solutions for business-critical applications, today announced Empirical Planner 3.0, the first and only formal process for implementing a successful service level management program through the alignment of IT and the business. Newly introduced metrics and first-ever software templates allow both IT professionals and business users to actively ...