Article: Tips for Settling a Business Interruption Claim.

BRENT KUSH AND JESSICA SCHMITCHEL

In the wake of a business interruption, settling the resulting insurance claims can be difficult and time-consuming. The potentially confrontational nature of the claim resolution process can make policyholders feel that they are being treated unfairly and can also dilute the trust and positive relationships that characterize a successful partnership. Fortunately, risk managers can take a number of steps (listed in Exhibit 1) to prevent common problems and avoid delays and disappointment in the settlement process.

The first step in preparing a claim is identifying the areas in which you have sustained a loss. To ...

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