Article: Supplier's role takes a giant step up.

For several years, MRO buyers have been forming tighter relationships with fewer suppliers. In many cases, integrated supply relationships are established to get MRO buyers and distributors working together to create efficiencies in the purchasing process and to shift a number of value-added responsibilities to distributors.

Most MRO buyers agree on the basic elements involved in measuring supplier performance. Buyers want their MRO distributors to:

* Reduce costs.

* Manage service and delivery.

* Source new products.

* Provide technical assistance.

Beyond these basic criteria, purchasing pros who have set up ...

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