Article: Capacity, efficiency and effectiveness.

Students of Management Science Applications often have difficulties with this particular topic area. Here CIMA Publishing gives you the chance to recap on the main principles involved.

CAPACITY

Capacity is the name given to the maximum potential number of units that a system of activities can produce within a given period of time.

Although `capacity' defines the maximum level of income for a given site (given that all production can be sold), a surprisingly large number of organisations do not know what their capacity is--they do not define it, nor manage it closely. For example, many of the utility companies manage capacity according to the ...

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