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Article: Supply Chain Management: Outsourcing Options for the North American Utility Industry.
- Article from:
- PR Newswire
- Article date:
- April 28, 1999
CopyrightCOPYRIGHT 1999 PR Newswire Association LLC. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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ATLANTA, April 28 /PRNewswire/ -- The energy utility industry's first comprehensive examination of the growth in outsourcing service functions is the focus of two Guides being published by The C Three Group (www.cthree.net).
"Supply Chain Management: Outsourcing Options for the North American Utility Industry" is a two-volume set. Volume One: Retail Customer Contact" Functions includes: Billing; Call centers -- inbound and outbound; Meter reading; Remittance processing; Credit and Collections; and Personnel staffing.
Volume Two: "Wires and Pipes" Functions includes: Meter, line and distribution equipment installation, maintenance and repair; Location ...