|
|
Article: Knowledge management: do we know that we know?
- Article from:
- Communication World
- Article date:
- April 1, 1999
- Author:
CopyrightCOPYRIGHT 1999 International Association of Business Communicators. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
|
Knowledge is power.
But information?
Can there be anything more dis-empowering than the torrent of e-mails, memos, newsletters, magazines, flyers, brochures, white papers, what-have-yous that cascade across our desks and desktops each week? It's hard to keep one's head above this unstoppable flow of information, much less make sense of it all.
Philosophers and academics - the people who ask "how do we know that we know what we know?" and "how does what we know shape our practical, daily activities?" point to a day just beyond the horizon when some combination of end-user interfaces, database technology, artificial intelligence, and human ...