Article: The Whiteware Research Center ensuring whiteware solutions for the future.(trade association)

It was a near-textbook case of engineering ingenuity and collaborative expertise that led to the creation of the Whiteware Research Center (WRC). In late November 1993 Buffalo China, Inc., a western New York dinnerware manufacturer, suddenly was hit with catastrophic loss rates in its cup production line. Handled-hollowware fabricated in Mexico and shipped to Buffalo for decoration was cracking at a tremendous rate following glazing. Literally overnight, typical loss rates of 10% to 12% climbed rapidly to almost 75%.

"Our losses were staggering," explains Buffalo China process engineer Nik Ninos. "We had to solve the problem - and quickly. You can imagine how ...

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