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Article: AMY K. KNAPP -- INSURING BETTER HEALTH CARE: MANAGED CARE VET TAKES OVER UNITED; TRYING TO HEAL HMOS' REPUTATION.
- Article from:
- Crain's New York Business
- Article date:
- May 3, 1999
- Author:
CopyrightCOPYRIGHT 1999 Crain Communications, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Amy K. Knapp has the kind of job that can elicit an uncomfortable silence when it's disclosed. The 43-year-old may be a dynamic executive, world traveler and music lover, but no matter -- she also heads a managed care plan.
Despite the bad reputation that managed care has these days, the new president and chief executive of UnitedHealthcare's tristate operations says she is more than comfortable being an ambassador for a health maintenance organization.
Changing employers' minds
"UnitedHealthcare's ability to improve the outcomes and quality of patient care is not yet fully recognized in this market," says the Los Angeles native. "I look ...