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Article: STS: UK utility consumers set to embrace Internet ac according to research from STS and Utility Week.
- Article from:
- M2 Presswire
- Article date:
- September 23, 1999
CopyrightCOPYRIGHT 1999 Normans Media Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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M2 PRESSWIRE-23 September 1999-STS: UK utility consumers set to embrace the Internet according to research from STS and Utility Week (C)1994-99 M2 COMMUNICATIONS LTD
RDATE:230999
* 78% said that they would be more than likely to pay bills on-line given the opportunity
* 89% said that they would be more than likely to enter meter readings on-line
* 83% said that they would be more than likely to make their own updates to their account information, and 78% would take advantage of on-line house-moving assistance
* 80% would be more than likely to use the internet to report service problems, and
* 82% to use the ...