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Article: REPEAT/DuPont Automotive Selects NHancement Technologies to Provide Call Center Customer Service Solution.
- Article from:
- Business Wire
- Article date:
- September 24, 1999
CopyrightCOPYRIGHT 1999 Business Wire. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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FREMONT, Calif.--(BUSINESS WIRE)--Sept. 24, 1999--
NHancement Technologies Inc. (NASDAQ: NHAN) a leading provider of custom business solutions, today announced a contract agreement to implement DuPont Automotive Finishes (NYSE: DD) new Customer Service Center.
NHancement's advanced call center solution is being developed using both the Enterprise Interaction Center(R) (EIC) from Interactive Intelligence Inc. (R) (I3) (NASDAQ: ININ) and IBM's Lotus Notes(R) (NYSE: IBM).
NHancement will integrate innovative communications technology with DuPont's existing customer database. NHancement's software solutions will improve the customer experience, as ...