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Article: Cheap Tickets Extends Self-Service Travel Shopping to the Telephone With Speech Recognition System From Periphonics and Nuance.
- Article from:
- PR Newswire
- Article date:
- October 21, 1999
CopyrightCOPYRIGHT 1999 PR Newswire Association, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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V-Commerce System Saves Time for Bargain-Hunting Air Travelers and Enhances
Call Center Operations for Leading Discount Travel Seller
BOHEMIA, N.Y. and MENLO PARK, Calif., Oct. 21 /PRNewswire/ -- Periphonics Corporation (Nasdaq: PERI), and Nuance have announced that Cheap Tickets, Inc., one of the country's leading travel discount travel sellers, has deployed a voice-driven automated fare shopping system. The innovative system is based on interactive voice response (IVR) software and hardware from Periphonics and highly accurate and scaleable natural language speech recognition software from Nuance. Cheap Tickets' new system will enable the company to ...