Article: Cheap Tickets Extends Self-Service Travel Shopping to the Telephone With Speech Recognition System From Periphonics and Nuance.

V-Commerce System Saves Time for Bargain-Hunting Air Travelers and Enhances

Call Center Operations for Leading Discount Travel Seller

BOHEMIA, N.Y. and MENLO PARK, Calif., Oct. 21 /PRNewswire/ -- Periphonics Corporation (Nasdaq: PERI), and Nuance have announced that Cheap Tickets, Inc., one of the country's leading travel discount travel sellers, has deployed a voice-driven automated fare shopping system. The innovative system is based on interactive voice response (IVR) software and hardware from Periphonics and highly accurate and scaleable natural language speech recognition software from Nuance. Cheap Tickets' new system will enable the company to ...

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