Article: ASPECT TELECOMMUNICATIONS: Microsoft selects the AsAspect Customer Relationship Portal.

M2 PRESSWIRE-2 November 1999-ASPECT TELECOMMUNICATIONS: Microsoft selects the Aspect Customer Relationship Portal (C)1994-99 M2 COMMUNICATIONS LTD

RDATE:021199

Aspect Telecommunications, the leading provider of customer relationship portals, announced today that Microsoft Corporation has purchased the Aspect Customer Relationship Portal. Microsoft said it plans to standardise its product support services team of nearly 5,000 professionals on solutions from Aspect in twelve locations in North America over the next 18 months.

"Providing our customers with a consistent support experience whether they approach us by Web, phone or e-mail is ...

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