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Article: Supply Chain Management: Outsourcing Options for the North American Utility Industry, Published by The C Three Group.
- Article from:
- PR Newswire
- Article date:
- November 4, 1999
CopyrightCOPYRIGHT 1999 PR Newswire Association, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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ATLANTA, Ga., Nov. 4 /PRNewswire/ -- The C Three Group has significantly updated its already extensive research on the outsourcing alternatives for the utility industry. This is the energy utility industry's first comprehensive examination of the growth in outsourcing service functions.
"Supply Chain Management: Outsourcing Options for the North American Utility Industry" is a two-volume set. Volume One: Retail Customer Contact" Functions includes: Billing; Call centers -- inbound and outbound; Meter reading; Remittance processing; Credit and Collections; and Personnel staffing.
Volume Two: "Wires and Pipes" Functions includes: Meter, line and ...