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Article: CALLSCAN: World's first open call centre MIS to st start shipping.
- Article from:
- M2 Presswire
- Article date:
- November 5, 1999
CopyrightCOPYRIGHT 1999 Normans Media Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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M2 PRESSWIRE-5 November 1999-CALLSCAN: World's first open call centre MIS to start shipping (C)1994-99 M2 COMMUNICATIONS LTD
RDATE:031199
* Callscan's pRo 100 Open Call Centre Reporting Software To Be Included In New Siemens Switch
Callscan Limited's pRo 100, the first call centre management information system (MIS) compatible with the Enterprise Computer Telephony Forum's (ECTF's) new R.100 open call centre reporting standard, is being launched as a software toolkit with a new call centre switch. Callscan's pRo 100 is available as a software toolkit with Siemens Communications' new Realitis DX 6.3 call centre switch from 1st of November.
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