Article: All shops want for Christmas: workers; Robust consumer spending and the lowest jobless rate in 30 years leave.(USA)

At Brentano's Bookstore in Boston's Copley Place, workers have been flying out the door as fast as copies of "Harry Potter and the Sorcerer's Stone."

In the past month, Beth Esser-Alaoui, the store manager, has seen four employees hired to work the holidays leave - she presumes because they were offered better pay or incentives elsewhere.

"It's very hard to get good employees - and keep them," says Ms. Esser-Alaoui, in what may be the mantra of the 1999 holiday shopping season.

From the neon expanses of southern California malls to the trendy boutiques of New York's Madison Avenue, America's retailers are scrambling to cover cash registers and ...

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