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Article: Resolve Conflict, Boost Creativity.(human resources management)
- Article from:
- HRMagazine
- Article date:
- November 1, 1999
- Author:
CopyrightCOPYRIGHT 1999 Society for Human Resource Management. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Constructive conflict can be good for the workplace if managers know how to control it.
Creativity. Innovation. Passion. These words represent the standard demands of the modern workplace. Organizations have spent millions of dollars and countless hours attempting to infuse employees with the mind-set and techniques required to live and breathe these values.
But the very fuel that feeds these familiar mandates, however, inevitably produces conflict. Individuals develop new ideas that clash with the tried and true. Department innovators step on toes outside their functional domain. Work teams bicker as they divvy up responsibility. And managers and ...