Article: High-Tech Amenities Are Necessary to Compete in Market.(real estate property management)(Statistical Data Included)

The real estate property management profession is changing because of technology, but customer service is still an important part of the business, several local building managers said recently.

The impact of such new technology as fiber-optic data transmission, broadband Internet access and computerized building monitoring can make an office building without features noncompetitive, the managers said.

Not only can owners not charge as much rent per square foot, if they are unwilling or unable to spend the money to upgrade the building, it suffers from a higher vacancy rate, according to Jason Hughes, a principal in the Irving-Hughes Group, a tenant ...

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