Article: AirTran Airways selects SpeechWorks to automate customer flight information; Phone-based system gives travelers up-to-the-minute flight detail.

M2 PRESSWIRE-8 May 2000-AirTran Airways: AirTran Airways selects SpeechWorks to automate customer flight information; Phone-based system gives travelers up-to-the-minute flight detail (C)1994-2000 M2 COMMUNICATIONS LTD

RDATE:01012000

ORLANDO, Fla -- AirTran Airways today announces its partnership with SpeechWorks International, the market leader in the telephony-based speech technology industry , to institute a telephone-based speech recognition system that will offer AirTran Airways' customers up-to-the-minute flight departure, arrival and gate information. The system is expected to launch in the third quarter of 2000.

Using this automated, ...

Related newspaper, magazine, and journal articles:

 
 
Newsweek Harper's Magazine The Washington Post Chicago Tribune Crain's Chicago Business PRNewswire Pediatric News The Nation Advertising Age The Economist (US) A FREE trial gives you access to over 80 million articles! Access over 6,500 publications with a FREE trial!