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Article: AirTran Airways selects SpeechWorks to automate customer flight information; Phone-based system gives travelers up-to-the-minute flight detail.
- Article from:
- M2 Presswire
- Article date:
- May 8, 2000
CopyrightCOPYRIGHT 2000 Normans Media Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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M2 PRESSWIRE-8 May 2000-AirTran Airways: AirTran Airways selects SpeechWorks to automate customer flight information; Phone-based system gives travelers up-to-the-minute flight detail (C)1994-2000 M2 COMMUNICATIONS LTD
RDATE:01012000
ORLANDO, Fla -- AirTran Airways today announces its partnership with SpeechWorks International, the market leader in the telephony-based speech technology industry , to institute a telephone-based speech recognition system that will offer AirTran Airways' customers up-to-the-minute flight departure, arrival and gate information. The system is expected to launch in the third quarter of 2000.
Using this automated, ...