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Article: Research: What To Do When The Management Team Disagrees.(Brief Article)
- Article from:
- Credit Union Journal
- Article date:
- February 28, 2000
- Author:
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As a credit union CEO, you are chairing a management team meeting discussing results of your latest member survey. The survey revealed a number of new products and services the members would like to have, as well as a number of strengths and weaknesses to target for action. There's a problem, though. None of the management team members can seem to agree on what should be done first, thus a prioritized list of action items cannot be created. The solution: the Delphi Analysis, a democratic approach developed by ancient Greeks. When they couldn't come to a group agreement, they used this tool to democratically arrive at a clear consensus on what policy should be implemented ...