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Article: Knowledge Management Services Spending Will Exceed $8 Billion In 2003.(Product Information)
- Article from:
- EDP Weekly's IT Monitor
- Article date:
- June 5, 2000
CopyrightCOPYRIGHT 2000 Millin Publishing, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Knowledge management is packing up momentum and getting ready to leave the early adopter stage behind. No longer is technology driving interest in knowledge management. Instead, the desire to meet business goals is creating the enthusiasm. According to IDC, this desire will spark a spurge in spending, and by 2003 knowledge management services will be more than an $8 billion market, up from $1.3 billion in 1999.
"Today, the most common reasons companies initiate knowledge management projects are for growing revenue and profit, retaining key talent and expertise, and improving customer services," says Greg Dyer, senior research analyst with IDC's Knowledge ...