Article: Computer overload; We're used to appliances doing what we want them to do at the touch of a button - make toast, wash clothes, microwave popcorn. Can we hold computers to the same standards?(VARIETY)

To those who find booting up and modeming in to be among the most frustrating experiences in modern life, take heart: Even those with "tech" in their job descriptions agree that computers should be easier to use.

"I'd like to see my computer run the same way my dishwasher does," said Chaim Teitelbaum, president of Fourth Generation Inc., a St. Paul company that develops business information systems. "I know which buttons to push, and when I do, it works all the time. I don't get crashes and I don't get compatibility problems."

The very language used with computers seems to confuse more than convey.

For example, when did "writing" become "word ...

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