Article: Stream International Reveals Key Initiatives to Lead the Evolution of Customer Services in the Digital Economy.

Business/Technology Editors

CANTON, Mass.--(BUSINESS WIRE)--June 27, 2000

Unveiling the Next Generation of eCRM Strategy

Stream International, leading global provider of customer care and technical support solutions for technology companies, announced today a set of strategic initiatives that will not only maintain their leadership position but also propel them into providing more value added services to their clients.

The set of strategic eCRM initiatives announced today expands upon Stream's proven strengths in electronic support services, managing the customer experience, and authoring and publishing knowledge, making Stream a ...

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