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Article: Burlington House live in B2B cust. service.

Article from:
Home Textiles Today
Article date:
August 21, 2000
Author:
Copyright

GREENSBORO, NC -- Burlington House Upholstery has entered the burgeoning business-to-business arena with a program called Burlington House live that gives customers immediate information on the status of fabric orders.

The program, accessed via the Burlington House Web site at www.burlingtonhouse.com, operates in real time. Customers can view orders, track shipments, and retrieve shipping lists and bills of lading.

To access the system, customers must enter their account number and personal identification number. The information can be customized. Customers may choose to review all orders or individual orders, or search by several methods, including ...

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