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Article: Power, Control and Computer-based Performance Monitoring: Repertoires, Resistance and Subjectivities.
- Article from:
- Organization Studies
- Article date:
- May 1, 2000
- Author:
CopyrightCOPYRIGHT 2000 Sage Publications, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Abstract
This paper examines Computer-based Performance Monitoring (CBPM) in two UK financial services organizations. In doing so, it examines and critiques the existing manner in which this area has been theorized by both traditional and critical organization theorists. It then offers an alternative analysis of CBPM in terms of power, control and resistance, which involves the close interrogation of subject positioning within the speech of those who are subject to and manage this technology. By examining subject positions in interpretive repertoires, the paper demonstrates how power, control and resistance are constituted at an individual level and are ...