|
|
Article: Total Quality Self-Assessment Survey.(Brief Article)
- Article from:
- Professional Builder (1993)
- Article date:
- September 1, 2000
CopyrightCOPYRIGHT 2000 Reed Business Information, Inc. (US). This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
|
How do you measure up on total quality? Is there room to improve management practices that foster a commitment to quality and customer satisfaction company-wide? What is the ultimate model of quality excellence and what needs to be done to get there? Assess your own company with the free Total Quality Self-Assessment Survey and get the facts.
This Total Quality Self-Assessment Survey was originally developed as a tool for the National Housing Quality Award judges to evaluate applicants. Several of the judges began using the survey to evaluate their own building companies. On the basis of their experience, they thought other quality-minded builders could benefit ...