Article: Delta Strengthens Its Commitment to Chile With New Customer Contact Center And Daily Flights From the United States.

Article: The missing link in customer contact ...
Customer Interaction Solutions;  October 1, 2005 ;     700+ words ... ... realizing the true value of customer contact. Since you are reading ... individual on the phone in your contact center is your whole company ... your company. Today's contact center systems provide detailed ... software that is used by the contact center agent is a critical ...

Article: Blue Pumpkin Launches Alliance Partner Program To Bolster ...
Business Wire;  July 10, 2000 ;     700+ words ... ... With the rapid increase in customer contact center transactions due to e ... businesses seeking world-class customer contact center solutions." About the ... staffing changes will affect customer contact center operations. With PrimeTime ...

Article: Blue Pumpkin Selected by Solomon Software to Automate ...
Business Wire;  May 22, 2000 ;     700+ words ... ... at their Findlay, Ohio customer contact center. Solomon Software designs ... organizations. Agents at their customer contact center handle various types of ... service levels at the customer contact center have doubled, while the ...

Article: ELOYALTY: eLoyalty helps VSP bring mainframe-based cu ...
M2 Presswire;  September 1, 1999 ;     700+ words ... ... bring mainframe-based customer contact center into relationship management ... repository that will make the customer contact center a customer information gathering ... networks. Currently, the customer contact center provides operational support ...

Article: eLoyalty Helps Vision Service Plan Brings Mainframe-Based ...
PR Newswire;  August 16, 1999 ;     700+ words ... ... repository that will make the customer contact center a customer information gathering ... networks. Currently, the customer contact center provides operational support ... continued integration with the customer contact center. "Our goal in the customer ...

Article: Contactual and Angel.com Partner to Offer Scalable, Automated ...
Business Wire;  November 4, 2004 ;     700+ words ... ... Contactual OnDemand Contact Center and Angel.com Turn Customer Contact Centers into ... provider of OnDemand Contact Center solutions, announced ... Contactual OnDemand Contact Center is a reliable ... integrated across all customer contact channels, including ...

Article: Empirix Invited to Share Tips on Proactively Managing ...
Business Wire;  March 10, 2005 ;     700+ words ... ... a presentation at the 2005 Customer Contact Center and Claims Conference, sponsored ... presentation, titled "Ensuring Your Contact Center Technology Works for You ... Director of Product Management, Contact Center Solutions for Empirix and ...