Article: ClientLogic And buy.com Host Ribbon-Cutting Ceremony in Bartlesville, OK for New Customer Contact Center.

Article: Davox to Preview Ensemble at ICCM 1999; Integrated Customer Contact Suite Also the Focus of Nationwide Seminar Series.
Business Wire;  August 31, 1999 ;     678 words ......NASDAQ:DAVX), a leading developer of customer contact solutions, announced today that it...preview of its forthcoming Ensemble(TM) customer contact suite at this week's ICCM Call Center...industry's first fully integrated customer contact suite featuring enterprise-wide voice...

Article: Frost & Sullivan Announces 2007 Best In-Class Customer Contact Award Recipients.(Awards list)
Business Wire;  November 15, 2007 ;     333 words ......Sullivan announces 2007 Best In-Class Customer Contact Award recipients during 3rd Annual Customer Contact Executive MindXchange. Frost &...outstanding achievement and success in the Customer Contact industry through the inception of...

Article: Create a Roadmap for Improving Customer Satisfaction at Frost & Sullivan's 3rd Annual Customer Contact 2007.
Business Wire;  September 10, 2007 ;     498 words ......at Frost & Sullivan's 3rd Annual Customer Contact 2007, West Executive MindXchange will...amp; Sullivan will debut its 2007 Customer Contact Awards at the event. The Customer Contact Awards honor outstanding achievement...

Article: Executive Seminars to Highlight Challenges for Customer Contact Centers in Building Better Customer Relationships.
Business Wire;  September 1, 1999 ;     669 words ......On-line Customer Interaction, and New Customer Contact Center Technology Davox Corporation (NASDAQ:DAVX), a leading developer of customer contact solutions, today announced that it...executives manage the challenges faced by customer contact centers in attracting and retaining...

Article: Network with Industry Leaders at Frost & Sullivan's Upcoming Customer Contact Series in Prague.
Business Wire;  August 28, 2007 ;     504 words ...Customer Contact Europe, 2007 A Frost & Sullivan...Strategies for Delivering Pan-European Customer Contact Excellence, October 14-16, 2007...centre at Frost & Sullivan's Customer Contact Europe, 2007 Executive MindXchange...

Article: Midway Airlines Gears Up to Serve Booming Travel Market; Installs New Customer Contact Center From Lucent Technologies.
Business Wire;  March 22, 2000 ;     645 words ......Midwestern states, has installed a customer contact center built and designed by Lucent...Raleigh-Durham's air travel. Lucent's customer contact solutions have enabled us greater...industry. At the heart of Midway's customer contact center is Lucent's DEFINITY(R) Enterprise...

Article: Challenge Conventional Wisdom for Breakthrough Performance at the 4th Annual Customer Contact 2008, East.
Business Wire;  February 13, 2008 ;     487 words ......leadership, this year's 4th Annual Customer Contact 2008, East: A Frost & Sullivan...Understanding Nonsense[TM]...Loosen-Up! Customer Contact 2008, East is focused on five tracks...s All About the Agent, Maximizing Customer Contact Technology and Processes, Optimizing...

Article: Dell Expands Services Capability with Canadian Customer Contact Center in Ottawa; New Facility to Create 500 Jobs, Add to Global Contact Center Network.
Business Wire;  August 9, 2005 ;     634 words ......selected Ottawa, Ontario, Canada for a customer contact center to provide support for its...customers. Dell chose Ottawa for the customer contact center expansion because of the availability...have a company such as Dell open a customer contact center in the Ottawa region, said...

Article: PFSweb Expands Agreement with Groupe Manutan/ Overtoom International To Include Customer Contact Services.
Business Wire;  October 10, 2001 ;     700+ words ......its current relationship to include customer contact services in support of business-to-busine...Kosform with a solution regarding customer contact activities as a value-added service...Winants explained. By combining our customer contact services and logistics infrastructure...

Article: Cisco Systems expands customer contact portfolio across all customer segments.(New Products ...)(Brief Article)
Customer Interaction Solutions;  April 1, 2004 ;     207 words ......has announced the expansion of its customer contact platform focusing on security, interoperability...self-service capabilities and Cisco's Open Customer Contact Interface (OCCI) to provide an integration...multichannel inbound and outbound customer contact, advanced CTI capabilities ...

Article: Cisco Spotlights Next-Generation of Customer Interaction Solutions at Customer Contact World Asia 2004 Conference and Exhibition.
Business Wire;  March 29, 2004 ;     579 words ...Business Editors/High-Tech Writers Customer Contact World Asia 2004 KUALA LUMPUR, Malaysia...is debuting its latest IP-based Customer Contact solutions in Asia Pacific at the 7th Annual Customer Contact World Asia 2004 Conference and...

Article: Frost & Sullivan's Executive Summit - Customer Contact 2005 Set for April 2005; Strategic Collaboration with Nortel and SITEL Announced.
Business Wire;  January 19, 2005 ;     689 words ......Frost & Sullivan announces its Customer Contact 2005 Executive Summit, to be held...in cooperation with leaders in the customer contact space, Nortel(a) and SITEL. Nortel...recognized as a leading global provider of customer contact solutions including IP and multimedia...

Article: The Largest Customer Contact Week Event Attracts 6,500 Call Center and CRM Executives to Industry Forum in Chicago.
Business Wire;  August 6, 2001 ;     700+ words ......Place in Chicago during the Customer Contact Week trade show and conference...by Advanstar's CRM Group. Customer Contact Week was the co-location...was also presented during Customer Contact Week. Ten call center managers...

Article: Cisco Systems Expands Cisco Powered Network Program for Customer Contact Market.
Business Wire;  May 29, 2001 ;     700+ words ......Designations for Companies Delivering Cisco Customer Contact Software Platform as a Hosted Service...hosted services based on the Cisco customer contact software platform. The new designations...Collaboration Server components of the Cisco customer contact software platform to ...