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Article: Knowledge Management and Leadership Opportunities for Technical Communicators.
- Article from:
- Technical Communication
- Article date:
- November 1, 2000
- Author:
CopyrightCOPYRIGHT 2000 Society for Technical Communication. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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INTRODUCTION: KNOWLEDGE MANAGEMENT'S MANY DEFINITIONS
Like technical communication, knowledge management is hard to define. One reason for this difficulty is that the scope of both areas is so I broad that they truly have different meanings for different professionals, different meanings for different organizations. Another reason is that when knowledge management is defined by various professionals, its breadth and complexity are rarely presented with adequate rigor or accuracy, a common occurrence in technical communication as well. Much of this over-simplification results from the human need to categorize concepts (and professions) in such a way that they ...