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Article: Charter Hits 1M Digital Mark.(Charter Communications Inc. has 1 mil digital cable subscribers)(Statistical Data Included)
- Article from:
- Multichannel News
- Article date:
- January 1, 2001
- Author:
CopyrightCOPYRIGHT 2001 Reed Business Information, Inc. (US). This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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After-hours efforts from Charter Communications Inc. employees -- from customer service representatives and administrative clerks to managers and headend staffers -- helped the MSO reach the 1-million digital cable milestone just before Christmas, the company said last week.
In October, Charter initiated a company-wide effort through which any employee could be trained to sell and install Charter Digital Cable, executive vice president and chief operating officer David Barford said.
The program allowed motivated and commissioned employees to earn some extra dollars in time for the holidays. It also allowed Charter to keep up with an increasing demand for ...