Article: IBM strengthens Business Partner service role for Personal System-2 and personal computer customers.

IBM STRENGTHENS BUSINESS PARTNER SERVICE ROLE

FOR PERSONAL SYSTEM/2 AND PERSONAL COMPUTER CUSTOMERS

WHITE PLAINS, N.Y., March 8 /PRNewswire/ -- IBM today expanded service support to its Business Partners and their IBM Personal System/2(R) and Personal Computer customers.

The enhancements -- which include technical support and increased parts availability -- strengthen the role of IBM authorized dealers as the primary providers of service solutions for PS/2s and PCs, and expand the range of service offerings dealers may provide to their customers.

A new amendment to the IBM Maintenance Agreement -- The Entry Systems Service ...

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