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Article: Dealing With Difficult Customers.
- Article from:
- Jewelers Circular Keystone
- Article date:
- February 1, 2001
- Author:
CopyrightCOPYRIGHT 2001 Reed Business Information, Inc. (US). This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Got a least-favorite customer? You'll probably find him or her here--with a few suggestions for coping.
Helping an appreciative customer may be the most satisfying experience in retailing, but dealing with "problem" customers also has its rewards--if you know how to react. Respondents to a recent JCK retail panel survey told us about some of their most challenging customers. We share their stories here in the hope that readers will benefit from their experiences.
The forgetful customer. Tim Branscomb, owner of Sierra West Jewelers in Orem, Utah, recalls a customer who came in to pick up a ring in which he had mounted some diamonds. She asked to see the ...
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Article: Horn, Mary Ann
The Milwaukee Journal Sentinel;
November 7, 2000 ;
298 words
...Horn, Mary Ann Tuesday, November 07, 2000 Horn, Mary Ann (Nee Johnson) Age ... Loving wife of the late Ralph Horn. Beloved mother of Todd Heinecamp ... Sister of E. William Johnson and Todd Michael Johnson. Also survived by nieces ...
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