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Article: Legislators: You've Got Mail.
- Article from:
- State Legislatures
- Article date:
- March 1, 2001
- Author:
CopyrightCOPYRIGHT 2001 National Conference of State Legislatures. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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It's getting more like mind-reading all the time. Now there are software programs that can compose automatic intelligible answers to e-mails. But legislators have to decide how, when and where to use this and other new technology.
Until now, only a human being could read and understand an e-mail message. Until now, only a person could sense the attitude of the sender, or recognize whether he was making a comment, asking just one question or making two separate requests. Until now, it took a person to compose a reasoned, personalized response to a constituent's e-mail.
But now there is EchoMail. The U.S. Senate, according to the Boston Globe, will be ...