Article: KnightRidder.com Selects SMARTSALES' OutSmart CRM Sales Solution.

Business Editors

TORONTO--(BUSINESS WIRE)--March 28, 2001

SmartSales Inc. (CDNX:SA.) a leading provider of Customer Relationship Management (CRM) solutions, announced today that KnightRidder.com has signed a national agreement with SmartSales for the deployment of its CRM sales solution, OutSmart.

OutSmart enables sales organizations to efficiently manage tracking systems, resulting in an improved ability to maximize revenue potential. The initial deployment of 120 users will be with KnightRidder.com, founder of Real Cities, the premier nationwide network of city and regional Web sites.

"SmartSales is excited about the deployment of ...

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