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Article: Citizens Business Bank Selects Firstwave's Web-Based eCRM Solution.

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PR Newswire
Article date:
May 17, 2001
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Firstwave eCRM to Streamline Processes and Enhance Company-Wide

Communication for One of California's Largest Banks

ATLANTA, May 17 /PRNewswire/ --

Firstwave(R) Technologies, Inc., (Nasdaq: FSTW) a global leader in mid-market eCRM solutions, announced today that Citizens Business Bank in Ontario, CA has chosen Firstwave eCRM(TM) as its CRM solution provider. Citizens Business Bank will use Firstwave eCRM to enhance its sales process and customer service. The bank's 140 users will also use the system for expense tracking.

"We were looking for a web-based solution that would fit our unique needs, be easily deployed and allow users to ...

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