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Article: Benchmarking in Rapid Time.
- Article from:
- Industrial Management
- Article date:
- March 1, 2001
- Author:
CopyrightCOPYRIGHT 2001 Institute of Industrial Engineers, Inc. (IIE). This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Executive Summary
Benchmarking is identified as one of the most highly utilized management tools available. It allows individuals and teams to see the world beyond the ways they have always viewed it and look into the factors that create success in an organization. A six-step process will get you on your way.
A Zen-like management riddle asks, "How does a fish know it is wet?" The fish spends all its life in water and knows no other condition. The riddle probes how people, who grow accustomed to operating in certain ways, know there are other approaches of performing the same task.
Benchmarking is perhaps the most effective way to encourage ...