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Article: Information Development Organizations Evolving to Keep Pace with Change: A Collaborative Conversation of Information Development Managers.
- Article from:
- Technical Communication
- Article date:
- May 1, 2001
- Author:
CopyrightCOPYRIGHT 2001 Society for Technical Communication. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Today's computer industry changes more quickly and is more highly competitive than ever before. Corporations are competing not only for customers, but also for the most talented employees. Both budget and human resources are becoming scarce, while the complexity of product lines is increasing. Productivity has become the by-word in many organizations, particularly in light of constrained budgets and restricted headcount. For all these reasons, information development organizations are commonly being asked to increase productivity, decrease expenses, and improve quality and customer satisfaction-all simultaneously. This is no easy task, and one that individual managers ...