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Article: PetQuarters Hires C-Cubed Solutions to Strengthen Customer Service and Boost Sales.
- Article from:
- PR Newswire
- Article date:
- July 11, 2001
CopyrightCOPYRIGHT 2001 PR Newswire Association LLC. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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LONOKE, Ark., July 11 /PRNewswire/ --
PetQuarters, Inc. (OTC Bulletin Board: PDEN) announced today that it has hired Los Angeles-based C-Cubed Solutions to provide live, 24-hour Internet-based assistance for its customers using the allpets.com website. C-Cubed Solutions will provide service to customers in all aspects of their online experience from product search to checkout.
"Research shows that 90% of all online consumers abandon a sale prior to checkout," said Steve Dempsey, CEO of PetQuarters. "We believe this is largely due to the absence of live, real-time customer service, a problem solved with C-Cubed Solutions."
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