Article: Call Centre Expo 2001 boasts support from leading industry associations.

M2 PRESSWIRE-16 July 2001-CMP: Call Centre Expo 2001 boasts support from leading industry associations (C)1994-2001 M2 COMMUNICATIONS LTD

RDATE:16072001

London -- Call Centre Expo 2001 announces the support of the five leading and prestigious UK industry bodies: - Call Centre Association (CCA), Call Centre Management Association (CCMA), Institute of Customer Service (ICS), the Federation of European Direct Marketers (FEDMA) and the Help Desk Institute (HDI). Call Centre Expo 2001 is the UK's biggest & best telebusiness and customer contact management event, and will be held from 9-10 October 2001 in Birmingham, NEC (1).

Howard Kendall, ...

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