Article: Hawaiian Airlines Chooses Swallow Information Systems' Software for Customer Relations.

Business/Technology Editors

BEVERLY, Mass.--(BUSINESS WIRE)--July 18, 2001

Hawaiian Airlines, Inc. (AMEX:HA) has announced plans to implement CHARTER continuum(TM), a Customer Management software system from leading CRM solutions provider Swallow Information Systems. Hawaiian Airlines recently signed contracts to install the enterprise-wide solution at its Honolulu, Hawaii headquarters.

Dedicated to the improvement of air travel and customer satisfaction, Hawaiian Airlines participates in the Air Transport Association's Customer First program, which was designed to raise the bar on customer service standards throughout the airline industry. ...

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