Article: Banco Bital Takes Latin CRM Crown.(Company Business and Marketing)

The Mexican bank shined over several of its competitors, which also effectively used technological and non-technological means to enhance their client relationships

Based on criteria from the global management consulting firm Peppers and Rogers Group Latinoam,rica,

Bank Technology News (BTN) has selected Mexico's Banco Bital as the best Latin American bank in 2001 for customer relationship management (CRM). In BTN's Second Annual Latin American CRM Bank Awards, Bital topped a list that included seven other of Latin America's most advanced CRM banks: Bancolombia (Colombia), Banco de Bogot (Colombia), Banco Tequendama de Colombia (Colombia), Banco ...

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