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Article: Telegraph Group Limited speeds ahead with new help desk software.
- Article from:
- M2 Presswire
- Article date:
- August 6, 2001
CopyrightCOPYRIGHT 2001 Normans Media Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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M2 PRESSWIRE-6 August 2001-TELEGRAPH: Telegraph Group Limited speeds ahead with new help desk software (C)1994-2001 M2 COMMUNICATIONS LTD
RDATE:06082001
Telegraph Group Limited, publisher of The Daily Telegraph and The Sunday Telegraph, is to significantly increase the speed and efficiency of its help desk with the purchase of a new system from Sunrise Software, the UK's leading developer of customer service and help desk solutions.
Sunrise's Enterprise solution will replace Telegraph Group's current system that it has used for six years. Telegraph Group chose Sunrise Enterprise because of its high level of functionality and web client ...