Article: The changing roles of information professionals excerpts from an outsell, Inc. study.(caught in the pickle of organizational and industry changes)

This article is mandatory reading for information professionals caught in the pickle of organizational and industry changes. The traditional business models of library operation are defunct, and the emerging models haven't yet been cemented.

In May 1999, Outsell published its first comprehensive benchmark report on the corporate information professionals and their current and emerging roles. This article excerpts the key section on information-professional roles and responsibilities. Outsell conducted both quantitative and qualitative research with corporate information professionals, using a Web-based survey and analyst-led personal interviews.

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